When repeated nursing tasks are a sign that the whole care plan needs review
The important question is not how many visits have occurred, but whether repeated care still has a clear purpose, response and review point.
Clinics GRP / Service hub
Nursing
In-home nursing in Brisbane
Assessment-led nursing for older adults across home, clinic, community and supported-care settings. Care may include wound and skin care, authorised medication support, monitoring, continence, catheter and stoma care, nursing review and recovery after hospital.
Home · Clinic · Community · Supported care · Brisbane
Find your starting point
Explore nursing pathways
When to consider Nursing
Start with what is changing
You do not need to identify a nursing pathway before contacting intake. Tell us what has changed and what clinical care may be needed.
Nursing addresses clinical needs such as wounds, authorised medicines and monitoring. If the main need is help with daily activities such as washing or dressing, intake can help clarify the appropriate support.
Clinics GRP Nursing is not an emergency or 24-hour response service.
- 01
Wounds and skin
A wound, skin tear, pressure injury or postoperative site needs nursing assessment or care.
- 02
A change after hospital or illness
Health needs have changed after hospital, illness, surgery or a new care plan.
- 03
Medicines and observations
Medicines, injections or clinical observations need authorised nursing support.
- 04
A change in health
New symptoms or changing needs call for nursing assessment and a clearer clinical plan.
- 05
Continence concerns
A change in bladder or bowel function needs assessment, education or review.
- 06
Catheter or stoma needs
Routine care, education or review may be needed for a catheter or stoma.
- 07
Care-team coordination
A provider, GP or family needs clearer nursing priorities, reporting or escalation.
Nursing pathways
Choose the pathway closest to the current need
Each pathway explains what the nursing care may include, how the first visit is considered and when review or escalation may be needed. Intake can help if the fit is unclear.
Wound and Skin Integrity
Assessment-led nursing support for acute and chronic wounds, skin tears, pressure injuries and postoperative wound needs, with documented review and escalation when the clinical picture changes.
Recovery at Home After Hospital
Time-limited nursing follow-up after hospital, illness or surgery, connected with rehabilitation when wounds, medicines, monitoring, mobility or confidence need coordinated attention.
Medication Support and Clinical Monitoring
Nursing support for authorised medication administration, adherence, injections and clinically indicated observations, with communication to the relevant GP, pharmacist or provider.
Nursing Assessment and Care Review
A structured older-person nursing assessment to identify current clinical priorities, risks, required follow-up, communication needs and an appropriate review plan.
Continence Support
Dignified nursing assessment and support for bladder or bowel concerns, related skin risks, routines, products and care-team communication, with referral onward when specialist or medical review is needed.
Catheter and Stoma Care
Nursing assessment, routine care, monitoring, education and escalation for urinary catheters and stomas, delivered within an authorised plan and the allocated nurse’s scope.
Provider and Care-Team Support
Referral, assessment, reporting and communication support for home-care providers, GPs, hospital teams, residential care and other professionals coordinating an older person’s nursing needs.
How nursing care works
Assessment, care and review
Intake and clinical assessment establish the first plan. Nursing care is monitored and reviewed, with communication or escalation when the person’s needs change.
- 01
Intake and clinical triage
Intake reviews the concern, urgency, setting, existing instructions and information needed before care is accepted.
- 02
Nursing assessment
The nurse reviews the person’s health context, current plan, risks and immediate clinical priorities.
- 03
Agree priorities and a care plan
The person and care team agree the accepted nursing tasks, visit arrangements and review points.
- 04
Deliver care and monitor response
An allocated nurse works within the agreed plan, required registration, competence and authorised scope.
- 05
Communicate or escalate
With consent, relevant changes are shared with the care team. Deterioration or unresolved concerns may require prompt medical review.
- 06
Review, transition or discharge
The plan is reviewed as needs change, with ongoing care, a supported handover or discharge agreed when appropriate.
- 07
Agree the ongoing care route
The person and care team confirm ongoing nursing, another service or a supported step down when appropriate.
Review can trigger reassessment
A change in response or clinical condition can lead to a revised plan, a different accepted nursing action or escalation before the next planned visit.
Where nursing care happens
The setting follows the clinical need
Nursing may take place in a clinic, at home, in the community or in supported care. Intake confirms clinical fit, location or facility arrangements, accepted scope and nurse availability.
Selected setting
inClinic
Nursing assessment and accepted care at a Clinics GRP clinic when the clinical task and clinic setting are suitable.
- The clinical task and available facilities
- Clinic appointment availability
Digital support
Information, enquiries, booking, referral and between-visit coordination can support care across these physical settings.
Check Brisbane home-visit coverageFunding and access
Confirm the arrangement before care begins
Intake confirms the clinical task, funding or provider arrangement, care setting and appointment availability for each person.
Support at Home
If eligible nursing is included in an approved Support at Home plan, a 0% participant contribution applies to that clinical service. The service still uses available programme funding and remains subject to the service agreement, registered-provider arrangements and accepted nursing scope.
Private and other arrangements
Self-funded and other provider-funded arrangements may be available. CHSP, Medicare, private health, NDIS, DVA and other funding should not be assumed to apply: intake confirms the specific service and funding pathway before care begins.
Explore Private CarePost-Hospital Recovery
If nursing care is needed after discharge, start with the Nursing recovery pathway or compare the other post-hospital care routes.
Nursing after hospital
Explore Post-Hospital RecoveryStill need clinical care after discharge?
Nursing may be appropriate when a wound, authorised medication support, monitoring or another accepted nursing need remains after hospital. Physiotherapy or rehabilitation may also be involved when physical function has changed.
Nursing after hospital
Wounds, authorised medication support, monitoring or nursing review may still be needed after discharge.
Explore nursing after hospitalHospital-to-Home
Nursing-led clinical transition at home when post-discharge clinical care is still required.
Explore Hospital-to-HomePhysiotherapy
Physiotherapy-led assessment and rehabilitation can support physical function alongside accepted nursing care when both are needed.
Explore PhysiotherapyBalance & Falls
When mobility, balance or falls are also a concern, assessment can identify a suitable balance or rehabilitation route.
Explore Balance & FallsFor providers and referrers
A clear route from referral to reporting
Referral response, clinical triage, care-team communication and reporting have different roles. The accepted nursing task and the person’s consent guide what is shared.
From referral to care
- Referral acknowledged
- Same business day
- We confirm that your referral has been received.
- Clinical triage
- By the next business day
- Clinical intake reviews needs, risks, setting, urgency and the required clinical capability.
- Urgent clinical care
- By the next business day
- Urgent care can commence where clinically suitable and available.
- Routine clinical care
- Within 3 business days
- Routine care commences according to the clinically appropriate pathway.
While care is underway
- Clinical notes
- Clinical notes from our team are shared with the provider within 48 hours of each visit.
- Progress report
- A progress report is shared with the provider within 48 hours of completing the treatment cycle.
- Discharge report
- A discharge report is shared with the provider within 48 hours of discharge.
- Communication and escalation
- With consent, we communicate escalation or de-escalation, the reason for the change and agreed next steps clearly with the provider. Urgent concerns are communicated promptly without waiting for a routine report.
Business hours are 8:00 am–5:00 pm, Monday–Friday, excluding public holidays, in Brisbane time. Referrals received outside these hours are treated as received on the next business day. Response timeframes run from receipt during business hours.
Urgent care is subject to clinical suitability and service availability. Clinics GRP is not an emergency service; acute or unstable presentations require urgent medical assessment.
Team and clinical governance
Meet the Clinics GRP teamCare within an accepted nursing plan
The clinical task, nurse capability, documentation and communication are considered together. The plan is reviewed when the person’s needs change.
Scope and capability
Intake matches the accepted task and plan to a nurse with the required registration, competence and authorised scope.
Clinical documentation and review
Care, observations and response are documented so the plan can be reviewed and changed when needed.
Care-team communication
With consent, nursing can communicate with family, GPs, hospitals, care providers and other Clinics GRP clinicians.
Deterioration and escalation
The nurse identifies changes that need escalation and communicates urgent concerns without waiting for a routine report.
Evidence and clinical standards
Evidence informing our approach
Clinics GRP's proposed nursing model is consistent with Australian standards for comprehensive assessment, care planning, safe practice, medication safety, communication and escalation. Each pathway below has additional condition-specific evidence and scope limits.
Clinical sources
References used on this page
- Nursing and Midwifery Board of Australia (2016). Registered nurse standards for practice
- Australian Commission on Safety and Quality in Health Care (2021). Primary and Community Healthcare Clinical Safety Standard
- Aged Care Quality and Safety Commission (2025). Strengthened Aged Care Quality Standard 5: Clinical Care
How to read this evidence
Evidence guides care but does not establish that a service is suitable for every person or guarantee an outcome. Assessment, goals, health conditions, functional capacity, consent and identified risks shape individual care.
Reviewed by: Clinics GRP Clinical Review Team, Clinical review and governance
Last reviewed: 2026-08-15
Frequently asked questions
Questions about Nursing care
Arranging care, referrals, home visits, funding and what to expect.
How do I arrange Nursing care?
Tell intake the main nursing concern, location, preferred timing and any current care plan or provider arrangement. The team reviews the clinical information, confirms what else is needed and advises whether the request can be accepted.
How much does a home nursing visit cost?
The price and funding arrangement are agreed before care begins. Tell intake the nursing task, suburb and preferred timing, and ask for the proposed visit fees, any travel or consumable costs, and cancellation terms before accepting the service.
Can my Support at Home provider arrange nursing through Clinics GRP?
Your provider can send a nursing referral for intake review. Care depends on your approved plan, available funding, the registered-provider arrangement and the nursing scope Clinics GRP can accept. Intake confirms these arrangements before a visit is booked.
Can I arrange and pay for nursing privately?
Self-funded nursing may be available. You or your family can enquire directly; intake confirms clinical suitability, the information needed, availability and the agreed price before care begins.
Do I need a GP or hospital referral to enquire?
You or your family can contact intake without first obtaining a referral. Depending on the nursing task, the team may need a GP referral, discharge summary, current care plan or authorised clinical instructions before accepting care.
Which Brisbane suburbs do your nurses visit?
Home nursing is offered across Brisbane, subject to the address, clinical suitability and nurse availability. Send your suburb and postcode with your enquiry so intake can confirm coverage for your home.
What happens during the first nursing visit?
The nurse reviews the main concern, relevant health history, existing care instructions and care setting. You discuss priorities, consent, the accepted nursing tasks and follow-up. Where indicated, concerns are communicated to your GP, referrer or care team.
Is home nursing the same as personal care?
Home nursing addresses clinical needs such as wounds, authorised medication support, monitoring and recovery after hospital. Personal care usually means help with daily activities such as washing and dressing. Intake can help clarify the support you need.
Can nursing be coordinated with physiotherapy or rehabilitation?
Yes. One intake pathway can consider nursing and rehabilitation together when clinical needs, mobility, balance, strength or confidence all affect recovery.
Is Clinics GRP Nursing an emergency or 24-hour service?
No. Clinics GRP Nursing is not an emergency or 24-hour response service. Call Triple Zero (000) for a life-threatening situation, or use the person’s GP, hospital or urgent-care pathway when prompt medical assessment is required.
