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Clinics GRP Nursing pathway

A clearer nursing pathway for providers and care teams

Referral, assessment, reporting and communication support for home-care providers, GPs, hospital teams, residential care and other professionals coordinating an older person’s nursing needs.

Care is subject to referral information, clinical fit, address, required equipment, accepted scope and nurse availability. This is not an emergency or 24-hour response service.

Clinics GRP nurses coordinating an older adult's care with family and care-team members.

Who it may suit

Reasons this pathway may be requested

  • A provider needs a defined nursing pathway rather than an isolated appointment
  • The referral requires agreed acknowledgement, triage, reporting and escalation
  • Nursing must coordinate with a GP, hospital team, family, care partner or rehabilitation clinician
  • Funding, consumables, travel, indirect clinical work or service-agreement responsibilities need clarification

What nursing can include

Care within an accepted nursing plan

  • Referral review against current scope, coverage, capacity and required clinical information
  • Allocation to an appropriately registered and competent nurse for the accepted task
  • Agreed nursing priorities, review points and reporting outputs
  • Communication with the authorised care team and escalation when the agreed threshold is met
  • Coordination with Clinics GRP rehabilitation when nursing and functional recovery intersect
First nursing visit

Assessment, priorities and a clear next step

The first visit confirms what can be safely delivered, what needs monitoring and who must be informed if the clinical picture changes.

  1. 1

    Confirm the referral question, responsible provider, consent, funding and required communication outputs.

  2. 2

    Complete the accepted nursing assessment or task and identify immediate risks or information gaps.

  3. 3

    Document the plan, reporting schedule, review point and escalation responsibilities.

Expected review points

What the nurse reviews over time

  • Whether the agreed referral outcome and reporting requirements are being met
  • Changes in clinical need, frequency, geography or nurse capability requirements
  • Funding, consumable, indirect-work or provider-agreement issues affecting delivery
  • Transition, discharge or need for a revised referral and care plan

Scope and boundaries

What must be clear before care begins

  • Acceptance is not automatic; intake confirms scope, capacity, geography, information and provider arrangements.
  • Registered providers remain responsible for obligations that cannot be contracted out under their arrangements.
  • Clinical records are shared only through authorised pathways and with the required consent and privacy controls.

Call Triple Zero (000) for a life-threatening situation. Sudden or severe deterioration, heavy bleeding, acute obstruction, chest pain, severe breathlessness or new stroke-like symptoms require urgent medical assessment rather than a routine website enquiry.

Nurse allocation

Matched to the accepted task

Intake confirms the registration, competence and authorised scope required before allocating a nurse.

Communication

Connected with the care team

With consent, relevant findings and escalation can be communicated to family, GPs, hospitals, providers and other clinicians.

Funding and access

Confirmed before commencement

If eligible nursing is included in an approved Support at Home plan, a 0% participant contribution applies to that clinical service. The service still uses available programme funding and remains subject to the service agreement, registered-provider arrangements and accepted nursing scope.

Frequently asked questions

Common questions about provider and care-team support

Can a home-care provider refer directly for nursing?

Yes. The provider should send the clinical question, relevant history, location, urgency, funding context, consent and required reporting. Intake then confirms whether the referral can be accepted.

Can Clinics GRP work as an associated provider?

Potentially, subject to the registered provider’s arrangements, Clinics GRP’s approved service scope and an agreed provider process. The registered provider retains its legal responsibilities.

What communication can referrers expect?

Referral acknowledgement, assessment outputs, progress or exception reporting and escalation communication can be agreed according to the pathway, consent and provider requirements.

Your next step

Ask intake to review this nursing need

Share the main concern, suburb, preferred timing, current care-plan or provider context and any information needed to understand the requested nursing task.