Evidence and clinical standards
See what informs our approach to care
Our service information is connected to clinical guidance, professional standards, government sources and high-quality research. Evidence supports clinical reasoning; it does not replace individual assessment or guarantee an outcome.
Research informing connected care
Explore the sources used on our Support at Home and Hospital-to-Home pages, including study findings, limits, Australian clinical guidance and separately labelled program rules.
Support at Home clinical care
Research and clinical governance
Evidence base and review status
The care-coordination approach draws on person-centred assessment, community rehabilitation, medication safety and review of the response to care. Research and guidance inform individual components of the pathway.
These sources do not evaluate the Clinics GRP Support at Home pathway as a whole. They do not establish that it prevents hospitalisation, avoids residential care or achieves a particular outcome. Clinical suitability, consent, individual goals and ongoing reassessment remain necessary.
How the evidence shapes the eight stages
- Intake and triage: start with the person’s priorities, changes in health and function, and concerns requiring prompt attention.
- Match and assess: choose clinical input according to assessed needs and understand how those needs affect life at home.
- Deliver care: agree meaningful goals and tailored interventions, with relevant clinicians and the provider communicating with consent.
- Review and adapt: document response and function, share reports, and adjust, escalate or step down according to need.
Clinical evidence and guidance informing pathway design
Person-centred assessment and coordinated care
WHO guidance connects initial and in-depth assessment with a personalised plan, implementation and monitoring in primary and community care.
Relevance and limits: Informs starting with the person’s needs, agreeing goals and reviewing care. This is clinical guidance, not a trial of Clinics GRP’s service or a guarantee of benefit.
World Health Organization · ICOPE handbook, second edition · 2025Individualised care planning with regular follow-up
Across 129 studies involving 74,946 participants, individualised care planning with tailored actions, medication review and regular follow-up was among the most promising approaches for sustaining independence. Effects varied: most comparisons had low or very-low certainty, and the living-at-home estimate for this combination included no difference.
Relevance and limits: Informs linking assessment to specific actions and scheduled review, with medication review by appropriately qualified professionals where indicated. More services are not automatically better; some combinations reduced independence. This supports personalised decisions, not a promise that this pathway prevents residential care.
Crocker et al. · BMJ · 2024 · Systematic review and network meta-analysisStructured assessment in the home environment
A review of 22 trials of home-based comprehensive geriatric assessment found a small improvement in function at 6–24 months (standardised mean difference 0.17; 95% confidence interval 0.09–0.25; low-certainty evidence). There was little or no difference in nursing-home admission or emergency-department presentation.
Relevance and limits: Informs assessment in the person’s everyday environment, tailored planning and coordinated follow-up. Comprehensive geriatric assessment involves specialist expertise and a broader multidisciplinary model; an individual Clinics GRP discipline assessment is not equivalent to that intervention.
Hayes et al. · Journal of the American Geriatrics Society · 2025 · Systematic review and meta-analysisExercise and falls in community-dwelling older adults
The review found high-certainty evidence that exercise reduces falls in older adults living in the community. Balance and functional exercise were key components; evidence for several other exercise types and non-fall outcomes was less certain.
Relevance and limits: Supports appropriately prescribed physiotherapy and exercise after assessment. It does not show that this pathway prevents falls for every person, or that any exercise package is suitable for everyone.
Sherrington et al. · Cochrane · 2019Home safety interventions targeted to falls risk
High-certainty evidence supports home fall-hazard reduction for older people selected for higher falls risk. In that group, the rate of falls was reduced by 38% (rate ratio 0.62; 95% confidence interval 0.56–0.70). There was no evidence of benefit in people not selected for falls risk.
Relevance and limits: Informs asking about falls and daily function during intake, assessing relevant home risks and referring for appropriate environmental assessment or modifications. It does not establish that a general home visit or advice alone has the same effect, or that modifications are automatically funded.
Clemson et al. · Cochrane · 2023 · Systematic reviewMedication safety and continuity
WHO’s safety framework identifies medication processes, high-risk situations, polypharmacy and transitions of care as priorities for reducing avoidable harm.
Relevance and limits: Informs clear medicines information, communication, monitoring and escalation within nursing scope. It does not expand prescribing authority or establish the effectiveness of this service.
World Health Organization · Medication Without HarmA limitation: massage evidence is condition-specific
This review found possible short-term benefits for some low-back-pain presentations, with low or very-low certainty evidence.
Relevance and limits: Supports cautious, assessed use rather than general recovery claims. These findings cannot be generalised to all older people or all conditions, and they do not establish Support at Home funding eligibility.
Furlan et al. · Cochrane · 2015Australian clinical guidance
The Australian Commission on Safety and Quality in Health Care provides guidance on communicating clinical information, shared care planning and comprehensive care. These are design references, not a claim of accreditation or endorsement.
Support at Home provider manual and policy
The Support at Home program manual – A guide for registered providers (version 4.3, current linked edition checked 8 September 2026) is the operational reference for provider arrangements, care planning and review.
- Confirm plan and provider: clarify the approved support plan, service arrangements and individual budget before delivery.
- Plan together: section 8.6 informs documenting needs, goals, preferences, risks, services and review dates with the participant.
- Review and communicate: sections 8.6.2 and 8.7 inform updating plans as needs change and maintaining care notes; section 7.6 addresses requests for a Support Plan Review.
The government Support at Home service list and participant contribution guidance describe programme requirements. They are not evidence of clinical effectiveness or approval of this service.
The funding section explains why nursing and physiotherapy must be distinguished from prescribed remedial massage. Discipline-specific evidence and limitations are available on the linked service pages.
Review status: Approved Clinics GRP pathway. Clinical governance: Clinics GRP Clinical Review Team.
Source check: 8 September 2026. Research evidence and funding-policy requirements are reviewed separately.
Hospital-to-Home clinical transition
Research and clinical governance
Evidence base and review status
The pathway’s design is informed by research into discharge planning, multidisciplinary transitional care, home assessment, carer involvement and rehabilitation after hospitalisation. The studies below inform how care is connected and tailored.
Results vary by population, clinical condition and programme. This research does not establish that the Clinics GRP Hospital-to-Home service prevents readmissions or achieves the outcomes reported in these studies. Direct evidence for this pathway’s specific assistant-supported step-down model remains limited.
Clinical evidence informing pathway design
Coordinated multidisciplinary transition
Across 49 trials involving 25,566 adults with complex care needs, pooled readmission risk was lower with multidisciplinary transitional care (RR 0.88; 95% CI 0.80–0.96). Certainty was low because results differed between studies and publication bias was possible.
Relevance and limits: Supports coordinated transition as a design principle; it does not predict an individual’s outcome or prove this service reduces readmissions.
Collet et al. · The Gerontologist · 2025Individualised discharge planning
For medical admissions, personalised discharge planning slightly reduced hospital stay and readmission over about three months (RR 0.89; 95% CI 0.81–0.97; moderate-certainty evidence).
Relevance and limits: Informs preparation and transfer of care. A single referral is an operational choice, not an independently proven intervention.
Gonçalves-Bradley et al. · Cochrane · 2022Continuity for people living with frailty
This review identified person-centred, tailored and continuous care, a small team, follow-up and carer involvement among components of transitional care models.
Relevance and limits: Informs the proposed clinical lead and shared plan; the effect of each individual component cannot be isolated.
Leithaus et al. · International Journal of Integrated Care · 2022Assessment across function, health and home
A review of 22 trials in at-risk older adults found a small improvement in function with home-based comprehensive geriatric assessment at 6–24 months (SMD 0.17; 95% CI 0.09–0.25).
Relevance and limits: Supports looking beyond one discipline. Clinics GRP’s early home review is not a formal Comprehensive Geriatric Assessment and does not reproduce the full intervention studied.
Hayes et al. · Journal of the American Geriatrics Society · 2025Patient and carer involvement
Trials integrating informal carers into discharge planning reported fewer readmissions at 90 and 180 days than usual care.
Relevance and limits: Informs checking understanding of the plan and involving the person’s chosen support people, with consent. These findings are not service-level outcome claims.
Rodakowski et al. · Journal of the American Geriatrics Society · 2017Rehabilitation matched to assessed needs
Ten trials of home exercise after hospitalisation found improvements in some measures of daily activity, mobility and quality of life, depending on the comparison.
Relevance and limits: Supports considering individually prescribed rehabilitation; it does not establish that every person benefits from the same exercise package.
Lin et al. · Clinical Rehabilitation · 2022A limitation: extended exercise is not universally beneficial
In 740 older people with frailty, the extended home exercise programme did not improve the primary physical quality-of-life outcome at 12 months and was not cost-effective.
Relevance and limits: This cautions against routine extended exercise for everyone after discharge. It does not validate Clinics GRP’s alternative model; assessment, reassessment and service evaluation remain necessary.
HERO randomised trial · Age and Ageing · 2026Australian clinical guidance
The Australian Commission on Safety and Quality in Health Care emphasises communication at transfers, agreed goals, patient and carer involvement, structured handover and continuity of medicines information. These are design references, not a claim of accreditation or endorsement.
Program and policy references
The government Transition Care Program and Restorative Care Pathway have separate eligibility and funding rules. These references explain program context, not this service’s effectiveness.
Clinics GRP Hospital-to-Home does not provide Hospital in the Home or replace hospital-level acute care. HITH research is not used here as evidence of this pathway’s efficacy.
Review status: Reviewed and approved by the Clinics GRP Clinical Review Team on 7 September 2026. This is an evidence-informed service description, not a validated clinical protocol.
Service evaluation is active. Clinical, functional and service measures are used to review the pathway. Active evaluation does not establish that the service reduces readmissions or achieves the outcomes reported in published studies.
Visible references backed by a traceable register
Each public summary is linked to a more detailed internal record of the claim, source, scope limits, affected services, review timing and implementation gaps. A clinician reviews the interpretation—not only the citation format.
Claims stay within the evidence
Treatment-effect statements are mapped to approved sources and cannot be stronger, broader or more certain than those sources support.
Clinical and policy sources stay distinct
Funding, availability, geography and service rules are not presented as proof that a treatment works or is suitable for an individual.
Review is time-bound
Clinical evidence is rechecked at least annually, while policy and regulatory sources have a shorter review cycle and are replaced when superseded.
Structured data helps machines interpret page authorship, review and citations. It is not presented as a guaranteed search ranking or rich-result mechanism.
Sources connected to current service information
Open a service to see the evidence summary and references. Policy sources are labelled separately from clinical evidence.
clinical service
Physiotherapy3 clinical sources · reviewed 2026-08-15
Clinics GRP's assessment-led, goal-based approach is consistent with rehabilitation guidance that focuses on function, independence, meaningful goals and review. Evidence for individual techniques varies by condition, so manual therapy and exercise should be described as options selected after assessment rather than universal treatments.
- World Health Organization (2019). Rehabilitation in health systems: guide for action
- Sherrington C, Fairhall N, Wallbank G, et al. (2020). Exercise for preventing falls in older people living in the community: an abridged Cochrane systematic review
- World Health Organization (2023). WHO guideline for non-surgical management of chronic primary low back pain in adults in primary and community care settings
clinical service
Home physiotherapy3 clinical sources · reviewed 2026-08-15
Home-based rehabilitation can be appropriate when assessment in the person's usual environment is practical and clinically suitable. Australian falls guidance and systematic-review evidence support tailored assessment and balance or functional exercise for older people, without guaranteeing fall prevention for an individual.
- National Institute for Health and Care Excellence (2017). Intermediate care including reablement: recommendations (NG74)
- Australian Commission on Safety and Quality in Health Care (2025). Preventing Falls and Harm from Falls in Older People: Best Practice Guidelines for Community Care in Australia
- Sherrington C, Fairhall N, Wallbank G, et al. (2020). Exercise for preventing falls in older people living in the community: an abridged Cochrane systematic review
clinical service
Rehabilitation3 clinical sources · reviewed 2026-08-15
Rehabilitation is directed at function and participation through assessment, person-centred goals, progression and review. Home, clinic and community settings can be used according to need and service fit.
- World Health Organization (2019). Rehabilitation in health systems: guide for action
- National Institute for Health and Care Excellence (2017). Intermediate care including reablement: recommendations (NG74)
- Australian Commission on Safety and Quality in Health Care (2021). Primary and Community Healthcare Clinical Safety Standard
clinical service
Post-hospital rehabilitation3 clinical sources · reviewed 2026-08-15
Coordinated discharge planning and transitional care can support continuity after hospital and may reduce readmissions across programmes studied. Results vary, so Clinics GRP should not promise prevention of readmission or a particular recovery speed.
- National Institute for Health and Care Excellence (2017). Intermediate care including reablement: recommendations (NG74)
- Weeks LE, Macdonald M, Martin-Misener R, et al. (2018). The impact of transitional care programs on health services utilization in community-dwelling older adults: a systematic review
- Hunt-O'Connor C, Moore Z, Patton D, et al. (2021). The effect of discharge planning on length of stay and readmission rates of older adults in acute hospitals: a systematic review and meta-analysis of systematic reviews
clinical service
Balance and falls2 clinical sources · reviewed 2026-08-15
Australian community-care guidance supports early falls-risk assessment and tailored prevention. High-certainty systematic-review evidence supports balance and functional exercise for reducing falls in community-dwelling older people.
- Australian Commission on Safety and Quality in Health Care (2025). Preventing Falls and Harm from Falls in Older People: Best Practice Guidelines for Community Care in Australia
- Sherrington C, Fairhall N, Wallbank G, et al. (2020). Exercise for preventing falls in older people living in the community: an abridged Cochrane systematic review
clinical service
Vestibular physiotherapy2 clinical sources · reviewed 2026-08-15
Evidence supports vestibular rehabilitation for diagnosed peripheral vestibular hypofunction and canalith repositioning for diagnosed BPPV. Dizziness has many causes, so assessment and referral boundaries are essential.
- Hall CD, Herdman SJ, Whitney SL, et al. (2022). Vestibular Rehabilitation for Peripheral Vestibular Hypofunction: An Updated Clinical Practice Guideline
- Bhattacharyya N, Gubbels SP, Schwartz SR, et al. (2017). Clinical Practice Guideline: Benign Paroxysmal Positional Vertigo (Update)
clinical service
Therapeutic exercise3 clinical sources · reviewed 2026-08-15
Australian guidance recommends regular strength, balance, mobility and coordination activity for older adults. Therapeutic exercise should be individualised to assessment findings, health needs, goals and risk rather than presented as generic fitness or a guaranteed treatment result.
- Australian Government Department of Health, Disability and Ageing (2026). Recommendations for older adults (65 years and over)
- Sherrington C, Fairhall N, Wallbank G, et al. (2020). Exercise for preventing falls in older people living in the community: an abridged Cochrane systematic review
- World Health Organization (2019). Rehabilitation in health systems: guide for action
clinical service
Remedial massage therapy2 clinical sources · reviewed 2026-08-15
Massage may offer short-term pain or function benefit for some musculoskeletal presentations, but the evidence is condition-specific and often low or very-low certainty. It should be described as an optional component selected after assessment, not as a general recovery treatment or a durable correction.
- World Health Organization (2023). WHO guideline for non-surgical management of chronic primary low back pain in adults in primary and community care settings
- Furlan AD, Giraldo M, Baskwill A, Irvin E, Imamura M (2015). Massage for low-back pain
clinical service hub
Older-person nursing3 clinical sources · reviewed 2026-08-15
Clinics GRP's proposed nursing model is consistent with Australian standards for comprehensive assessment, care planning, safe practice, medication safety, communication and escalation. Each pathway below has additional condition-specific evidence and scope limits.
- Nursing and Midwifery Board of Australia (2016). Registered nurse standards for practice
- Australian Commission on Safety and Quality in Health Care (2021). Primary and Community Healthcare Clinical Safety Standard
- Aged Care Quality and Safety Commission (2025). Strengthened Aged Care Quality Standard 5: Clinical Care
care pathway
Healthy ageing3 clinical sources · reviewed 2026-08-15
Healthy ageing guidance supports regular activity, person-centred assessment and practical plans that maintain mobility, function and participation. Education and prevention resources should still direct people to clinical assessment when individual symptoms or risks require it.
- Australian Government Department of Health, Disability and Ageing (2026). Recommendations for older adults (65 years and over)
- World Health Organization (2025). Integrated care for older people (ICOPE): guidance for person-centred assessment and pathways in primary care, 2nd edition
- Aged Care Quality and Safety Commission (2025). Strengthened Aged Care Quality Standard 5: Clinical Care
care setting
Digital access2 clinical sources · reviewed 2026-08-15
Reliable online information can help people understand options and prepare for decisions, but it does not replace individual clinical assessment. Digital content should name its author or reviewer, show review dates and connect users to appropriate care.
- World Health Organization (2019). WHO guideline: recommendations on digital interventions for health system strengthening
- Australian Commission on Safety and Quality in Health Care (2026). Finding good health information online
care setting
Home care3 clinical sources · reviewed 2026-08-15
Home-based care can be appropriate when it matches the person's goals, needs, environment and safety. Integrated services should communicate and review the plan as needs change.
- National Institute for Health and Care Excellence (2017). Intermediate care including reablement: recommendations (NG74)
- Australian Commission on Safety and Quality in Health Care (2021). Primary and Community Healthcare Clinical Safety Standard
- Aged Care Quality and Safety Commission (2025). Strengthened Aged Care Quality Standard 5: Clinical Care
nursing pathway
Wound and skin care3 clinical sources · reviewed 2026-08-15
Australian wound standards support structured assessment, documentation, care planning, monitoring and escalation. The exact dressing or procedure depends on wound type, diagnosis, orders, supplies and nurse competence.
- Wounds Australia (2023). Australian Standards for Wound Prevention and Management, Fourth Edition
- Nursing and Midwifery Board of Australia (2016). Registered nurse standards for practice
- Australian Commission on Safety and Quality in Health Care (2021). Primary and Community Healthcare Clinical Safety Standard
nursing pathway
Nursing recovery after hospital3 clinical sources · reviewed 2026-08-15
Systematic reviews support coordinated transitional care and discharge planning for older adults, including nurse-coordinated models. Effects vary and do not justify promising prevention of readmission or hospital-level care at home.
- Weeks LE, Macdonald M, Martin-Misener R, et al. (2018). The impact of transitional care programs on health services utilization in community-dwelling older adults: a systematic review
- Hunt-O'Connor C, Moore Z, Patton D, et al. (2021). The effect of discharge planning on length of stay and readmission rates of older adults in acute hospitals: a systematic review and meta-analysis of systematic reviews
- Parker KJ, McDonagh J, Ferguson C, Hickman LD (2024). Clinical outcomes of nurse-coordinated interventions for frail older adults discharged from hospital: a systematic review and meta-analysis
nursing pathway
Medication support and monitoring3 clinical sources · reviewed 2026-08-15
Australian and WHO medication-safety frameworks support accurate medication information, authorised administration, monitoring, consumer involvement and escalation. This pathway must not be represented as prescribing or pharmacist-led medication reconciliation.
- Australian Commission on Safety and Quality in Health Care (2021). Medication Safety Standard
- World Health Organization (2017). Medication Without Harm
- Nursing and Midwifery Board of Australia (2016). Registered nurse standards for practice
nursing pathway
Nursing assessment and care review3 clinical sources · reviewed 2026-08-15
Australian nursing standards and WHO older-person guidance support comprehensive, person-centred assessment, care planning, monitoring and review across relevant clinical and functional domains.
- Nursing and Midwifery Board of Australia (2016). Registered nurse standards for practice
- World Health Organization (2025). Integrated care for older people (ICOPE): guidance for person-centred assessment and pathways in primary care, 2nd edition
- Aged Care Quality and Safety Commission (2025). Strengthened Aged Care Quality Standard 5: Clinical Care
nursing pathway
Continence support3 clinical sources · reviewed 2026-08-15
WHO's current older-person care pathway includes urinary incontinence within person-centred assessment and care planning. Clinics GRP should retain its boundary that this is general nursing support unless a suitably credentialled continence specialist is allocated.
- World Health Organization (2025). Integrated care for older people (ICOPE): guidance for person-centred assessment and pathways in primary care, 2nd edition
- Nursing and Midwifery Board of Australia (2016). Registered nurse standards for practice
- Australian Commission on Safety and Quality in Health Care (2021). Primary and Community Healthcare Clinical Safety Standard
nursing pathway
Catheter and stoma care3 clinical sources · reviewed 2026-08-15
Catheter care should follow infection-prevention guidance, device-specific instructions, authorisation and clinician competence. Ostomy guidance supports education, self-management, follow-up and access to specialist nursing when needed; general nursing support should not be labelled specialist stomal therapy without the relevant credential.
- National Health and Medical Research Council and Australian Commission on Safety and Quality in Health Care (2019). Australian Guidelines for the Prevention and Control of Infection in Healthcare
- United States Centers for Disease Control and Prevention (2009). Guideline for Prevention of Catheter-Associated Urinary Tract Infections
- Registered Nurses' Association of Ontario (2019). Supporting Adults Who Anticipate or Live with an Ostomy, Second Edition
nursing pathway
Provider and care-team support2 clinical sources · 1 policy or service-rule source · reviewed 2026-08-15
Australian primary and community-care standards support coordinated referral, documentation, reporting and escalation. Under current aged-care guidance, a registered provider may use an associated provider but cannot contract out its legal responsibilities.
- Australian Commission on Safety and Quality in Health Care (2021). Primary and Community Healthcare Clinical Safety Standard
- Nursing and Midwifery Board of Australia (2016). Registered nurse standards for practice
- Australian Government Department of Health, Disability and Ageing (2026). Associated providers — policy or service rule
