Clinics GRP respects your privacy and aims to comply with applicable privacy laws and regulations in relation to personal information collected through this website and related services.

Personal information can include information that identifies you directly, such as your name, address, phone number, email address, or date of birth, as well as information about how you interact with the website or contact the organisation.

If this website links to third-party websites or services, those external sites operate under their own privacy policies and Clinics GRP is not responsible for their privacy practices after you leave this site.

Clinics GRP may collect both information you provide voluntarily and information collected automatically when you use the website.

Information may be collected when you contact Clinics GRP, submit an enquiry, complete a referral, begin a booking, communicate through social media or email, use the website in a browser, or otherwise interact with Clinics GRP online.

Clinics GRP may also receive information from third parties such as family members, referrers, care providers, or other authorised representatives where that information is provided in connection with your care or enquiry.

Clinics GRP may collect, hold, use, and disclose personal information for purposes that are reasonably connected with providing services and operating the website.

Health information and other sensitive information receive a higher level of protection. Clinics GRP will not collect sensitive information unless it is reasonably necessary for intake, service delivery, or a related operational purpose, and only where consent has been given or collection is otherwise permitted or required by law.

If sensitive information is provided through a public website form, Clinics GRP expects that it is provided only where relevant to the enquiry, referral, or care pathway being requested.

Clinics GRP may disclose personal information to third parties where reasonably necessary to deliver services, operate the website, or comply with legal obligations.

Personal information may be stored or processed in Australia or in other countries where Clinics GRP, its affiliates, or its service providers maintain systems or facilities.

Where information is transferred internationally, Clinics GRP aims to take reasonable steps to ensure the information is protected in a way that is consistent with applicable privacy obligations.

Clinics GRP takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

No method of transmission or storage is completely secure, but Clinics GRP aims to use commercially reasonable safeguards appropriate to the kind of information being handled.

Personal information is retained only for as long as it is needed for the purpose for which it was collected, or for as long as required by law, regulation, or legitimate operational record-keeping obligations.

Clinics GRP may use cookies and similar technologies to understand website usage, improve website performance, and support content, analytics, and service functionality.

Your browser settings may allow you to refuse or limit cookies, although doing so may affect how parts of the website function.

Subject to applicable law, you may have the right to request access to personal information held about you, request correction of inaccurate or out-of-date information, withdraw marketing consent, or make a complaint about the handling of your information.

If Clinics GRP receives personal information about you from a third party, it will aim to protect that information in accordance with this privacy statement.

Clinics GRP does not intentionally direct website products or services to children in a way that would knowingly collect personal information without appropriate authority.

This website may contain links to third-party sites. Clinics GRP is not responsible for the content or privacy practices of those external sites.

Clinics GRP may update this privacy statement from time to time to reflect changes in operations, service delivery, law, regulation, or technology. Updated versions will be published on this page.

If you have questions about privacy, want to request access or correction, or wish to make a complaint about the handling of personal information, contact Clinics GRP using the details below.