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A clinician supporting an older adult during the transition from hospital.

Hospital-to-Home · Post-Hospital Recovery

Hospital-to-Home care for older adults in Brisbane

Nursing-led clinical care continues after discharge while the team helps establish the person safely at home. Physiotherapy can address essential mobility or safety needs when assessment shows it is appropriate.

Intake confirms clinical suitability, coverage, funding and appointment timing before care starts.

Post-Hospital Recovery

How post-hospital care can connect

Care can begin at the point that fits your needs now and change as your situation changes.

Compare the starting points

What each service works toward

  • Hospital-to-Home

    Nursing-led clinical transition

    Clinical goalSufficient clinical stability for nursing-led transition care to step down or hand over.

  • Post-Hospital Rehabilitation

    Physiotherapy-led recovery

    Clinical goalRecover as much useful physical capacity as reasonably possible.

  • Rehabilitation

    Broader or continuing rehabilitation

    Clinical goalProgress towards broader functional goals, with the plan reviewed as needs change.

You may not need all three services. You can start where care fits, continue with one service, or move between services after clinical review.

Our response standard

Hospital-to-Home response

  1. 01Same business day

    Referral acknowledged

  2. 02By the next business day

    Clinical triage

  3. 03By the next business day

    Urgent care where clinically appropriate and available

  4. 04Within 3 business days

    Routine care where clinically appropriate and available

Response-time conditions and emergency information

Business hours are 8:00 am–5:00 pm, Monday–Friday, excluding public holidays, in Brisbane time. Referrals received outside these hours are treated as received on the next business day. Response timeframes run from receipt during business hours.

Urgent care is subject to clinical suitability and service availability. Clinics GRP is not an emergency service; acute or unstable presentations require urgent medical assessment.

This referral service is not monitored for emergencies. Call 000 in an emergency or seek prompt medical review for deterioration.

A coordinated transition

From discharge to what comes next

The nursing-led service connects discharge information, required clinical care and a review in the person’s actual home. The team checks when this transition care can safely step down or hand over.

  1. 01

    Prepare for home

    One referral. One coordinated transition plan.

    Referral, clinical triage, discharge information and the first contact are brought together.

  2. 02

    Settle safely at home

    What worked in hospital has to work in daily life.

    The team considers clinical needs, mobility, the home environment and support around the person.

  3. 03

    Review and hand over

    Step down when nursing-led transition care is no longer required.

    Clinical stability, essential mobility and the next care arrangement are reviewed. A separate rehabilitation episode may follow when appropriate.

Explore the seven transition-care stages

These stages describe nursing-led transition care from discharge planning to an agreed handover. The clinical lead, timing and care team are confirmed for each person. Further rehabilitation is assessed separately when needed.

  1. 01One referralIntake

    One referral starts the pathway

    The hospital, provider, GP, family or older person shares the discharge information and the clinical care still needed at home. Intake checks whether nursing-led transition care is the right starting point.

    What happens

    • referral received
    • discharge information gathered
    • provider/funding details identified
    • discharge summary or other relevant documents attached
    • proposed Hospital-to-Home episode and accountable lead confirmed after acceptance

    Intended output

    • proposed transition-care episode
    • documents centralised
    • ready for clinical triage

    Why this stage matters
    Gives intake the information needed to assess the immediate transition and route other recovery needs separately.

  2. 02Clinical triageClinical Transition Lead

    Clinical triage decides what happens next

    A senior clinician reviews discharge risks, the need for nursing-led care and any essential mobility or safety concerns. Intake can direct a person with different recovery needs to another service.

    What happens

    • review reason for admission
    • assess discharge risks
    • identify any need for separate rehabilitation
    • identify nursing requirements
    • assess urgency
    • allocate initial clinician(s)

    Intended output

    • triage decision
    • discipline mix
    • urgency category
    • planned first contact

    Why this stage matters
    Clinical review establishes whether Hospital-to-Home fits and what the first response should address.

  3. 03Transition homeClinical Transition Lead

    The transition home is actively managed

    Clinics GRP connects the hospital handover to the person's actual circumstances at home.

    What happens

    • review discharge plan
    • confirm discharge destination
    • confirm family/carer support
    • identify equipment concerns
    • identify immediate mobility issues
    • identify unresolved nursing needs
    • identify transition risks

    Intended output

    • confirmed transition plan
    • first visit scheduled
    • immediate escalation requirements identified

    Why this stage matters
    Bridges the gap between what was planned in hospital and what is actually possible at home.

  4. 04Early Home ReviewRN / Physiotherapist

    Risk, function and clinical stability

    The early home review looks across clinical status, function, mobility, transfers, falls risk, environment, equipment and carer capability rather than one professional silo.

    The first 72 hours are an early-care planning focus where clinically indicated. Timing depends on risk and availability; this is not an appointment guarantee.

    What happens

    Function
    • walking
    • transfers
    • stairs
    • bed mobility
    • toileting access
    • fatigue
    • strength
    • balance
    • falls risk
    Clinical
    • wounds
    • devices
    • observations where clinically indicated
    • medication-support concerns within nursing scope
    • discrepancies or uncertainty in the discharge medicines plan, escalated to the GP, pharmacist, prescriber or hospital team as appropriate
    • deterioration requiring escalation
    Home
    • access
    • equipment
    • hazards
    • actual function in the home
    Support
    • carer capacity
    • family understanding
    • existing services
    • provider arrangements
    Recovery
    • pre-hospital function
    • current function
    • most important functional goals
    • priorities for recovery

    Intended output

    • Hospital-to-Home Transition Plan: priority risks, clinical and functional goals, intervention plan and escalation plan
    • Patient understanding checked, with the carer involved where agreed: mobility precautions, clinical concerns, escalation instructions, equipment, discharge medicines instructions and planned follow-up; unresolved questions documented for follow-up

    Why this stage matters
    Connects unresolved clinical concerns with functional priorities and the appropriate escalation or follow-up.

  5. 05Transition careTreating Clinician

    Required clinical care continues at home

    Nursing-led care addresses the clinical needs identified after discharge. Physiotherapy may help with essential mobility or safety when assessment indicates it is needed during the transition.

    What happens

    • nursing care within the agreed plan
    • wound or device care where indicated
    • clinical monitoring where indicated
    • essential mobility or transfer support where indicated
    • carer guidance about the transition plan
    • escalation when clinical concerns change

    Intended output

    • documented clinical response
    • updated transition priorities
    • communication with provider/referrer

    Why this stage matters
    Keeps the agreed post-discharge clinical care connected to what is manageable at home.

  6. 06ReviewTreating Clinician

    Review whether transition care is still needed

    The treating clinician reviews clinical stability, essential mobility and the support available at home. The team agrees whether nursing-led transition care should continue, end or hand over.

    What happens

    • review the response to clinical care
    • check unresolved risks and escalation needs
    • review essential mobility and home safety
    • confirm who will provide ongoing care
    • identify whether separate rehabilitation assessment is needed

    Intended output

    • documented decision to continue or hand over
    • updated clinical and safety priorities
    • agreed next review where required

    Why this stage matters
    Makes the end of transition care a clinical decision rather than an automatic step in a longer rehabilitation programme.

  7. 07Hand-backClinical Transition Lead

    Hand over or close the transition-care episode

    The transition-care episode ends with clear communication about remaining clinical needs and the next care arrangement. Rehabilitation, when needed, is assessed as a separate service.

    What happens

    • confirm remaining clinical needs and risks
    • communicate with the provider and GP or referrer where appropriate
    • confirm who is responsible for ongoing care
    • refer for separate rehabilitation assessment when appropriate

    Intended output

    • transition-care summary
    • agreed handover or closure
    • separate referral or ongoing plan where required

    Why this stage matters
    Makes responsibility for the next care step clear to the person, family and referring team.

The real transition

A discharge plan has to work at home.

Clinics GRP connects the hospital handover to the person’s actual circumstances at home. The first few days may reveal problems that were not obvious at discharge; priority and timing are based on clinical need and availability.

A nurse discussing recovery with an older adult in their home

Hospital tells us what happened.

Diagnosis, discharge instructions, mobility precautions, wounds or devices, follow-up, medicines information and equipment arrangements.

Home tells us what is possible.

Can the person get out of a chair, reach the bathroom, manage stairs and use the equipment? Is the family coping? Has something changed?

Hospital-to-Home connects those two realities.

For individuals and families

We’re home. What happens now?

Tell intake what has changed since hospital and what is difficult at home. You can ask for help without knowing which clinician is needed. Keep following your treating team’s discharge instructions.

01

Moving around

Walking, transfers, stairs, toileting and getting in or out of bed.

02

Clinical needs

Wounds, devices, monitoring and medicine-support concerns within clinical scope.

03

Home environment

Equipment, access, hazards and what is actually manageable at home.

04

Support around you

Family or carer capacity, existing services and who to contact if circumstances change.

Early review at home

We assess the person, not just the discharge diagnosis.

Clinical status, daily function, the environment, support and recovery goals inform a transition plan. This review is tailored to the person; it is not a standard exercise package.

01

Function

Walking · transfers · stairs · fatigue · balance

02

Clinical

Wounds · devices · observations · medicines concerns

03

Home

Access · equipment · hazards

04

Support

Family · carers · provider arrangements

05

Recovery

Previous function · current function · personal goals

The proposed Hospital-to-Home Transition Plan records priorities, people involved, agreed follow-up and the next review. Medicine discrepancies or uncertainty are escalated to the GP, pharmacist, prescriber or hospital team as appropriate.

Choose your next step

What do you need to do?

I’m leaving hospital or helping someone come home

Understand the first days at home, what information helps and how to ask for clinical review.

Get help after hospital

I’m referring from hospital or a care provider

Send one referral with the discharge information, transition timing, risks and support already arranged.

Refer a patient

Hospital and provider teams

Extend clinical capacity beyond discharge.

One referral supports nursing-led transition care after discharge. Physiotherapy may be involved for essential mobility and safety needs; further capacity rebuilding can be considered as a separate rehabilitation episode. Acceptance, the first visit and reporting are confirmed with intake.

01

One referral

The referring team does not need to determine the individual disciplines first.

02

Clinical triage

A senior clinician determines the initial discipline mix and priority.

03

Coordinated transition

Nursing leads the episode; physiotherapy can address essential mobility or safety needs where indicated.

04

Communication back

Progress, escalation and next-step reporting are agreed with the referring or provider team.

For time-sensitive discharge, share the proposed date, immediate risks and available support. Retain hospital discharge and escalation arrangements until the receiving team agrees the plan. Reserved capacity and commercial terms require separate agreement.

After the transition

Agree what care comes next.

Hospital-to-Home ends or hands over when nursing-led transition care is no longer required. If physical capacity remains below the person’s usual level, Post-Hospital Rehabilitation may be considered as a separate service. Post-Hospital Recovery explains all three starting points.

Service evaluation

We review whether the pathway is working.

Clinical, functional and service measures help the team evaluate care and adjust its approach. Measurement does not establish that Clinics GRP prevents hospital readmission.

01

Response

Referral acknowledgement and initial-contact timing

02

Function

Mobility, transfers and progress towards agreed goals

03

Clinical events

Escalations, falls and known presentations

04

Progression

Episode duration and movement towards lower-intensity care

How we evaluate Hospital-to-Home

Funding and access

How care can be funded

Tell intake what arrangements may apply, or select unknown. Eligibility, covered services, fees and provider authorisation are confirmed for each person before care begins.

Support at Home provider arrangements

Care can be coordinated with an approved provider and plan where the services and authorisation are confirmed.

Private funding

Appropriate self-funded care can be discussed directly with intake.

Other arrangements

Medicare or other accepted funding routes depend on individual eligibility and service requirements.

Hospital-to-Home is a Clinics GRP nursing-led service within Post-Hospital Recovery. It is separate from the Australian Government Transition Care Program and Support at Home Restorative Care Pathway, and it is not Hospital in the Home. Those programmes have their own eligibility and care arrangements.

Funding information

Where we provide care

Home visits across Brisbane

Home visits depend on suburb, clinical need and clinician availability. Check the published guide, then let intake confirm your address and the appropriate setting.

Coorparoo, Yeronga and Taigum clinics also offer options as recovery progresses.

Understand more

Understand recovery after hospital

Evidence and clinical governance

Evidence informs the pathway. Evaluation tests our service.

Published research informed this service design. It does not prove that Clinics GRP achieves the outcomes reported in those studies or that this pathway prevents readmissions.

Coordinated transition

Research informs multidisciplinary approaches across a transfer of care.

Assessment in context

Function and clinical needs are considered in the environment where the person will live.

Separate rehabilitation needs

Further rehabilitation is assessed according to the person’s function and goals, outside the nursing-led transition episode.

Explore the evidence, limitations and review status

Evidence base and review status

The pathway’s design is informed by research into discharge planning, multidisciplinary transitional care, home assessment, carer involvement and rehabilitation after hospitalisation. The studies below inform how care is connected and tailored.

Results vary by population, clinical condition and programme. This research does not establish that the Clinics GRP Hospital-to-Home service prevents readmissions or achieves the outcomes reported in these studies. Direct evidence for this pathway’s specific assistant-supported step-down model remains limited.

Clinical evidence informing pathway design

Coordinated multidisciplinary transition

Across 49 trials involving 25,566 adults with complex care needs, pooled readmission risk was lower with multidisciplinary transitional care (RR 0.88; 95% CI 0.80–0.96). Certainty was low because results differed between studies and publication bias was possible.

Relevance and limits: Supports coordinated transition as a design principle; it does not predict an individual’s outcome or prove this service reduces readmissions.

Collet et al. · The Gerontologist · 2025
Individualised discharge planning

For medical admissions, personalised discharge planning slightly reduced hospital stay and readmission over about three months (RR 0.89; 95% CI 0.81–0.97; moderate-certainty evidence).

Relevance and limits: Informs preparation and transfer of care. A single referral is an operational choice, not an independently proven intervention.

Gonçalves-Bradley et al. · Cochrane · 2022
Continuity for people living with frailty

This review identified person-centred, tailored and continuous care, a small team, follow-up and carer involvement among components of transitional care models.

Relevance and limits: Informs the proposed clinical lead and shared plan; the effect of each individual component cannot be isolated.

Leithaus et al. · International Journal of Integrated Care · 2022
Assessment across function, health and home

A review of 22 trials in at-risk older adults found a small improvement in function with home-based comprehensive geriatric assessment at 6–24 months (SMD 0.17; 95% CI 0.09–0.25).

Relevance and limits: Supports looking beyond one discipline. Clinics GRP’s early home review is not a formal Comprehensive Geriatric Assessment and does not reproduce the full intervention studied.

Hayes et al. · Journal of the American Geriatrics Society · 2025
Patient and carer involvement

Trials integrating informal carers into discharge planning reported fewer readmissions at 90 and 180 days than usual care.

Relevance and limits: Informs checking understanding of the plan and involving the person’s chosen support people, with consent. These findings are not service-level outcome claims.

Rodakowski et al. · Journal of the American Geriatrics Society · 2017
Rehabilitation matched to assessed needs

Ten trials of home exercise after hospitalisation found improvements in some measures of daily activity, mobility and quality of life, depending on the comparison.

Relevance and limits: Supports considering individually prescribed rehabilitation; it does not establish that every person benefits from the same exercise package.

Lin et al. · Clinical Rehabilitation · 2022
A limitation: extended exercise is not universally beneficial

In 740 older people with frailty, the extended home exercise programme did not improve the primary physical quality-of-life outcome at 12 months and was not cost-effective.

Relevance and limits: This cautions against routine extended exercise for everyone after discharge. It does not validate Clinics GRP’s alternative model; assessment, reassessment and service evaluation remain necessary.

HERO randomised trial · Age and Ageing · 2026

Australian clinical guidance

The Australian Commission on Safety and Quality in Health Care emphasises communication at transfers, agreed goals, patient and carer involvement, structured handover and continuity of medicines information. These are design references, not a claim of accreditation or endorsement.

Program and policy references

The government Transition Care Program and Restorative Care Pathway have separate eligibility and funding rules. These references explain program context, not this service’s effectiveness.

Clinics GRP Hospital-to-Home does not provide Hospital in the Home or replace hospital-level acute care. HITH research is not used here as evidence of this pathway’s efficacy.

Review status: Reviewed and approved by the Clinics GRP Clinical Review Team on 7 September 2026. This is an evidence-informed service description, not a validated clinical protocol.

Service evaluation is active. Clinical, functional and service measures are used to review the pathway. Active evaluation does not establish that the service reduces readmissions or achieves the outcomes reported in published studies.

Frequently asked questions

Questions about care after hospital

How do I arrange care after hospital discharge in Brisbane?

You, a family member, your hospital team, GP or care provider can send a Hospital-to-Home referral. Include the discharge date, address, contact details and main concerns, with the discharge summary if available. Intake confirms clinical suitability, funding, coverage and appointment timing before care starts.

Can one referral include nursing and physiotherapy after hospital?

Yes. Hospital-to-Home is nursing-led, and physiotherapy may address essential mobility or safety needs during the transition. Describe the person’s needs in the referral; intake and clinical review confirm the disciplines and scope of care.

Do I need Hospital-to-Home before Post-Hospital Rehabilitation?

No. Someone who does not need nursing-led transition care but has lost meaningful physical capacity around a hospital stay may be able to start Post-Hospital Rehabilitation directly. Intake confirms clinical fit and availability.

What happens when Hospital-to-Home care ends?

The treating clinician reviews clinical stability and remaining needs, then agrees a handover or closure plan. If rebuilding physical capacity is the main need, Post-Hospital Rehabilitation may be suitable as a separate service. Intake can help identify the right starting point; Hospital-to-Home is not a required first step.

How soon can the first home visit happen?

Share the discharge date and urgency with intake. The first appointment must be confirmed according to clinical need and clinician availability. The first 72 hours is a planning focus, not a guaranteed visit window. A submitted referral does not confirm a booking or acceptance of a discharge plan.

How do restorative care pathways relate to Hospital-to-Home?

Restorative care focuses on rebuilding function and independence. Clinics GRP Hospital-to-Home continues required clinical care after discharge, with physiotherapy for essential mobility or safety where indicated. A separate Post-Hospital Rehabilitation episode may address further loss of physical capacity. Both services are separate from the government Transition Care Program and Support at Home Restorative Care Pathway. Intake confirms clinical suitability, funding and provider arrangements; a referral does not establish government program eligibility.

Is this a Hospital in the Home service?

No. Hospital in the Home provides hospital-level treatment under a hospital service. Clinics GRP Hospital-to-Home provides community-based clinical transition care after discharge. It does not replace hospital-level acute care, emergency care or the treating team’s discharge instructions.

Refer directly

Refer for Hospital-to-Home review

Send one referral. Our clinical team will determine the appropriate disciplines and initial response.

Hospital-to-Home and home care are preselected. Add the discharge summary in the clinical step if available. A referral requests review; intake confirms timing, coverage and funding before care begins.

01

Step 1 of 3

Referrer and client

Tell us who is making the referral and who requires care.

Referrer details

Client details

Enter the full address where the home visit may be required.

Required fields must be completed to continue.

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Another way to access care

Paying privately?

Hospital-to-Home can also be discussed through appropriate self-funded arrangements. Clinical suitability, availability and applicable rebate requirements are confirmed before care begins.

Explore Private Care

Speak with intake

Tell us what has changed since hospital

Send one referral or enquiry. Intake will help confirm the clinical starting point, available support and what information is needed.

Prefer to speak with someone?

1300 693 499