Private Care · Direct clinical access
You do not need a Support at Home plan, an aged-care provider or a hospital referral to access Clinics GRP. Arrange physiotherapy, nursing, rehabilitation, remedial massage and therapeutic exercise directly, in our clinics, at home and across appropriate care settings.
Not sure which service you need? Start Private Care and our intake team will help. If you already know the service you need, book an appointment.
Private care is self-funded. Eligible Medicare or private-health rebates may apply to some services where the relevant requirements are met. Intake can clarify the options before care begins.
The Private Care pathway
You do not need to know which service you need before starting. Tell us what is happening and we will help establish the appropriate clinical starting point.
Eight stages of Private Care
Select a stage · Swipe to explore
Stage 1 of 8: Start directly
Tell us what is happening
Contact Clinics GRP directly or book an appointment when you already know the service you require.
Understand the person, not just the appointment
Where intake is required, we gather enough information to understand the clinical concern, circumstances and most practical place to begin.
No provider authorisation required
Private funding allows the person to engage Clinics GRP directly.
There is no requirement for a Support at Home provider to approve the service or allocate an aged-care budget before private care begins.
Some rebates or third-party payment arrangements have their own eligibility and referral requirements.
Determine the safest and most useful starting point
A straightforward appointment may proceed directly to the appropriate clinician.
Where the presentation is more complex, urgent, unclear or involves multiple clinical needs, Clinics GRP can undertake clinical triage before care begins.
Your assessed clinical needs
One discipline or coordinated clinical input, according to need.
Start with the need, not the discipline
The appropriate clinician or combination of clinicians is selected according to the person's needs.
Examples include:
Movement · mobility · balance · falls · strength · rehabilitation → Physiotherapy
Wounds · medicines · monitoring · continence · changing clinical needs → Nursing
Musculoskeletal discomfort · movement tolerance · soft-tissue intervention → Remedial massage therapy where clinically appropriate
Strength · conditioning · ongoing functional capacity → Therapeutic exercise and rehabilitation
More than one discipline can become involved when the clinical situation requires it.
The person and the clinical question
The setting can change as your circumstances change, subject to suitability and availability.
Understand what is happening in real life
Assessment occurs in the setting that best suits the person and the clinical question.
That may be one of our Brisbane clinics or the person's home.
Useful when the person can attend safely and the clinic provides the appropriate environment for assessment, treatment, rehabilitation or exercise.
Useful when mobility, fatigue, recovery, falls, access or the home environment itself is part of the clinical problem.
May support the transition of rehabilitation into everyday activity and participation where appropriate.
Care can also be coordinated within supported-care environments subject to access, clinical requirements and facility arrangements.
The plan can move as your needs change
Care is delivered according to the person's assessed needs and goals.
One discipline may be sufficient.
At other times, the person's needs may change and another Clinics GRP service may become useful.
For example:
The person does not have to leave the Clinics GRP clinical system simply because the required service or setting changes.
Decide what comes next
Care should not simply continue indefinitely because appointments have been scheduled.
Progress, goals and continuing clinical need are reviewed.
Care that can move with you. You can contact us yourself or with support from a family member or health professional.
Private Care is not limited to attending a physiotherapy clinic.
It provides direct access to the broader Clinics GRP clinical system.
Depending on your needs, care may involve:
Care may occur:
inClinic · inHome · inCommunity · inCare
The setting can change as your circumstances change.
You might begin with a clinic assessment, continue rehabilitation at home after an illness, return to the clinic as mobility improves, or add nursing or another clinical service when a new need arises.
You do not need to restart the care journey each time.
Assessment and treatment for pain, mobility, strength, balance, falls, neurological and musculoskeletal presentations, rehabilitation and changes in everyday function.
Physiotherapy delivered in the person's usual environment when mobility, access, recovery, safety or the clinical goal makes home the appropriate setting.
Private nursing care for accepted clinical needs including wounds and skin integrity, medication support and monitoring, continence-related clinical care and recovery after illness or hospitalisation.
Nursing availability depends on clinical scope, location and nurse capacity.
Assessment-led remedial massage for appropriate musculoskeletal presentations, discomfort and movement tolerance.
Private clients do not require a Support at Home prescribed allied-health treatment plan to access privately funded remedial massage, although clinical suitability remains necessary.
Structured rehabilitation and exercise to rebuild strength, mobility, balance, confidence and functional capacity.
Care can progress between individual clinical treatment, supervised rehabilitation, group exercise and independent activity according to need.
You are here
I want to access Clinics GRP directly
Private Care is for individuals and families who want to arrange care directly.
I have a Support at Home plan
Support at Home care is delivered within an approved aged-care arrangement.
The person's registered provider remains responsible for the plan, budget and service authorisation while Clinics GRP provides accepted clinical services and reporting.
I am leaving or have recently left hospital
Hospital-to-Home is a clinical transition pathway designed around the period following hospitalisation.
It connects discharge, early review, nursing, physiotherapy and rehabilitation around the transition back into everyday life.
Hospital-to-Home may itself be supported by private funding, Support at Home or another accepted funding arrangement.
The appropriate funding arrangement may change over time.
A person might:
Example 1
begin privately
receive Support at Home funding
continue with Clinics GRP
Example 2
receive private clinic care
enter hospital
return through Hospital-to-Home
continue privately
Example 3
receive Support at Home care
choose to privately fund additional clinically appropriate care
Where clinically appropriate, available and permitted by the applicable funding arrangements, Clinics GRP can maintain continuity rather than requiring the person to establish an entirely new care relationship.
Private clients are responsible for the cost of their care unless another accepted payment or rebate arrangement applies.
Depending on the service and individual circumstances:
Eligible extras benefits may provide a rebate for some allied-health services.
Benefits, annual limits and eligibility depend on the individual's insurer and policy.
Some services may attract a Medicare rebate where the person meets the relevant eligibility and referral requirements.
A Medicare-funded service is not the same as unrestricted private access and applicable programme requirements continue to apply.
Clients may elect to pay privately without using government aged-care funding.
This can provide a direct pathway when the person wants care to begin independently of a Support at Home plan.
Intake can explain Clinics GRP fees and the applicable access arrangements before care begins.
Research and clinical governance
Private Care provides direct access to clinical services. Private funding itself is an access mechanism, not a clinical intervention. Evidence informs the assessment, treatment and review appropriate to each person.
Guidance supporting individual components does not demonstrate that the Clinics GRP Private Care pathway as a whole produces a particular outcome. More appointments or more disciplines are not automatically better. Clinical need, consent and reassessment guide the plan.
Private clients receive care within the same Clinics GRP clinical governance framework used across our other care pathways.
This includes:
Evidence for individual treatments and services is provided through the relevant clinical service and evidence pages.
Private funding itself is an access mechanism, not a clinical intervention, and does not imply that additional treatment is clinically required.
The World Health Organization’s ICOPE handbook describes assessment and care pathways for primary and community care, identifying changes in capacity and support needs and developing a personalised care plan.
Relevance and limits: This informs starting with the person and adapting care to the local context. It is clinical guidance, not an evaluation or endorsement of Clinics GRP or of private funding.
World Health Organization · ICOPE handbook, second edition · 2025Use the relevant service’s evidence section for treatment-specific references, limitations and review status. The appropriate intervention depends on assessment, goals and clinical suitability.
Approved Clinics GRP pathway. Clinical governance: Clinics GRP Clinical Review Team.
For many privately funded services, you can contact Clinics GRP directly without a GP or aged-care provider referral. Some Medicare, insurance or other funding arrangements have their own eligibility or referral requirements.
No. Private Care provides direct access to Clinics GRP without a Support at Home plan. If you later receive Support at Home funding, intake can discuss whether ongoing care can transition into that arrangement.
Yes, subject to clinical suitability, accepted nursing scope, location and nurse availability. You do not need a Support at Home plan simply because the service is delivered at home.
Yes. Home physiotherapy can be privately funded where the address is within the available service area and a home visit is clinically and practically appropriate.
Yes. You might require one discipline or coordinated input from multiple services as your needs change. Each service remains subject to assessment and clinical suitability.
Yes. One of the purposes of the Clinics GRP care model is to allow care to move between settings when appropriate. A person may start at home because mobility or recovery makes travel difficult and later progress into clinic-based rehabilitation or exercise.
If the main reason for seeking care is a recent hospital admission or upcoming discharge, the Hospital-to-Home pathway may provide a better starting point. Hospital-to-Home can still be privately funded where appropriate.
Tell intake. Where the requested service is clinically appropriate and approved by the person's Support at Home provider, care may be able to transition from private funding into the Support at Home pathway. Provider authorisation and programme requirements apply from that point.
No. Tell us what has changed, what is becoming difficult or what you want to achieve. Intake can help determine the most appropriate starting point.
For yourself or someone you care for. Tell us what is changing, the care you are considering and whether you would prefer a clinic or home visit. You do not need to know which clinician you need.
Private Care is already selected. An enquiry requests a conversation with intake; it does not confirm an appointment. Our team will clarify clinical suitability, availability, fees and any applicable access requirements.
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For yourself or someone you care about. Tell us what is happening and we can help determine the appropriate service, clinician and setting.
Coorparoo · Yeronga · Taigum · Home visits across Brisbane
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