Clinically governed care for healthy ageing
Book onlineCare servicesRefer a client1300 693 499
Clinics GRP logo
Contact intake

Make a referral

Send one clear referral to Clinics GRP intake

Use the online intake form to capture the clinical, access, funding, and communication detail needed for acknowledgement, triage, and next-step planning.

Best first step

Complete the form below. Intake will review it, route it internally, and come back if anything critical is missing.

Jump to formCall intake

Use this form when

Complete the intake online, then print or save the summary as a PDF.

Use browser save if you need to pause before intake is complete.

Capture the required details first, then add supporting context where available.

ReferralsClinical detailAcknowledgement and triage

Optional tools

Complete the form online, send it directly to intake, then export a PDF if your workflow also needs an attachment or handover record.

The main action is to send the referral to intake. Browser save is local to this device only, and the printable summary is available if your workflow needs a PDF handover copy.

Referral intake section

1. Client identity and contacts

Essential details needed to identify the client and coordinate the first home visit safely.

Minimum standard

Referral intake section

2. Home access and environmental safety

Information that helps with safe arrival, entry, planning, and staff safety.

Minimum standard

Access flags

Referral intake section

3. Referral reason and requested assessment

Clarifies what service is requested and why the client needs assessment now.

Minimum standard

Referral intake section

4. Immediate risk screen

Key issues that may affect whether and how the first home assessment should proceed.

Minimum standard

Immediate risk flags

Referral intake section

5. Core medical safety information

Clinical information needed to support safe first-contact assessment and later internal triage.

Minimum standard

Referral intake section

6. Referrer, funding, and consent

Administrative and legal essentials required to proceed with referral intake and service planning.

Minimum standard

Consent status

Referral intake section

7. GP details

Dedicated GP information to support communication, medical liaison, and continuity of care.

Care continuity

Referral intake section

8. Expected communication workflow

Tracks the communication steps that should occur around referral receipt, booking, and clinician handover.

Expected communications
Use this section to record how acknowledgement, booking updates, provider communication, and clinician handover should run for this referral.

Workflow checkpoints

Referral intake section

9. Quality and completeness checks

Captures the elements that strengthen referral quality and completeness, without replacing internal triage.

Quality checks

Quality and completeness checklist

Referral intake section

10. Administrative completion

Captures who completed intake and any final processing notes.

Administrative
Contact intakeCall 1300 693 499
How to use it

Send first, export if needed

Use the form to capture the referral once, send it to intake, then review or export the summary if your workflow needs a clean handover record.

  • Fill the form section by section.
  • Send the referral to intake when the details are ready.
  • Update the summary, then print or save it as a PDF if needed.
  • Use browser save if the intake needs to be resumed later on the same device.

Referral summary

Home care referral intake summary

Printable Clinics GRP summary for export, attachment, or intake handover.

Complete the form and send it to intake. Use Update summary when you need to refresh the printable copy.

10. Administrative completion

Administrative
Intake date
01 May 2026
Care settings
  • inClinic
  • inHome
  • inCommunity
  • inHospital
  • inCare

Clinics GRPCare, governance and continuity

Typical referrers

Use the full intake whether the referral starts in primary care, hospital, community, or home-care-connected settings.

GP or specialist
Hospital discharge team
Home care provider
Aged care facility
Allied health or community provider

Referral expectations

The referral should lead to acknowledgement, triage, and communication back rather than disappearing into a queue.

Referral acknowledgement is the first response, not the end of the workflow.
Intake triages the right clinic or home-based pathway after the key information is gathered.
Communication back should reflect goals, progress, and any need to change direction.

1300 693 499

If the referral is urgent, complex, or easier to explain in conversation, call intake and we will guide the next step.

Typical referrers

The online intake route is built for hospital, primary care, community, home care, and residential aged care referral workflows.

What happens next

The referral should lead to acknowledgement, triage, and communication back rather than disappearing into a queue.