Clinics GRP Digital
The organisation-wide digital access layer for Clinics GRP information, education, navigation, enquiries, booking, referral and coordination across every public service and program.
Available care settings
Clinics GRP Digital helps older adults, families and referrers understand options before deciding whether to use a resource, contact intake, book or refer.
Clinical approach
Start with the current need. Use trusted guidance. Move into clinical care when personal assessment is required.
See our approach to careWho it suits
How care is delivered
Online resources can support decisions between appointments while keeping intake, booking and referral routes easy to reach.
Where care happens
Continuity
Care can move between settings as mobility, confidence or support needs change.
Funding and access
Reviewing progress
Digital support is effective when people can understand their options, take an appropriate next step and recognise when personal clinical advice is needed.
Common concerns
Digital support is useful when the main barrier is uncertainty about services, resources or the safest first contact.
First appointment
Begin with the resource or guided pathway that matches the need, then move to intake or referral if personal clinical advice is required.
Select a step to explore the detail.
Start with the resource or guided tool that most closely matches the current need.
If clinical advice is required, contact intake or use the referral pathway for personal guidance.
Care pathway
Education, prevention, wellness, confidence, participation, and long-term functional independence support for older adults.
View serviceCare service
Assessment and rehabilitation for balance changes, unsteadiness, falls and reduced walking confidence, shaped around everyday function and participation.
View serviceCare service
Older-person nursing across inClinic, inHome, inCommunity and inCare settings, connecting wound and skin care, medication support, clinical monitoring, recovery after hospital, continence, catheter and stoma care with rehabilitation and the wider care team.
View serviceCare service
Assessment-led physiotherapy for mobility, strength, balance, pain, recovery, and day-to-day function across clinic, home, and care settings.
View serviceReliable online information can help people understand options and prepare for decisions, but it does not replace individual clinical assessment. Digital content should name its author or reviewer, show review dates and connect users to appropriate care.
Clinical sources
How to read this evidence
Evidence guides care but does not establish that a service is suitable for every person or guarantee an outcome. Assessment, goals, health conditions, functional capacity, consent and identified risks shape individual care.
Reviewed by: Clinics GRP Clinical Review Team, Clinical review and governance
Last reviewed: 2026-08-15
You can access service information, healthy-ageing resources, guided service matching, booking links, contact options, and referral information.
No. Digital supports access across Clinics GRP, but it does not mean every assessment, treatment or scheduled class is delivered online. Clinical decisions remain with the appropriate clinician.
Use intake, booking, or referral pathways if a person needs assessment or clinical care rather than information alone.
Private Care · Direct clinical access
Explore self-funded care in our clinics, at home and across appropriate care settings. You do not need a Support at Home plan. Clinical suitability, availability and any applicable rebate requirements are confirmed before care begins.
