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Clinics GRP Digital

Find clear care guidance online

Online resources and guided tools to help older adults, families, and referrers understand care options and choose a practical next step.

Available care settings

Digital
Clinics GRP digital pathway support and online care guidance.
About this service

Clear online guidance for choosing the next step

Clinics GRP Digital helps older adults, families and referrers understand options before deciding whether to use a resource, contact intake, book or refer.

Clinical approach

Start with the current need. Use trusted guidance. Move into clinical care when personal assessment is required.

See our approach to care

Who it suits

When digital guidance may help

  • Older adults, families, and providers looking for practical online resources
  • People seeking healthy-ageing guidance before choosing a clinical service
  • Referrers and care providers looking for clear service information before contacting intake

How care is delivered

What online support may include

  • Resources about healthy ageing, mobility, falls risk, and recovery
  • Guided service matching when the right care option is not yet clear
  • Direct links to intake, referral, booking, and relevant service information
Plan and access

Digital guidance connected to real care pathways

Online resources can support decisions between appointments while keeping intake, booking and referral routes easy to reach.

Where care happens

Choose the setting that fits now

Continuity

Care can move between settings as mobility, confidence or support needs change.

Funding and access

Common ways to access care

  • Support at Home (SaH)
  • Commonwealth Home Support Program (CHSP)
  • Medicare
  • Private Health Insurance
  • NDIS
  • Self-funded

Reviewing progress

Useful guidance should make the next decision clearer

Digital support is effective when people can understand their options, take an appropriate next step and recognise when personal clinical advice is needed.

Common concerns

When clearer online guidance would help

Digital support is useful when the main barrier is uncertainty about services, resources or the safest first contact.

  • Need for reliable online guidance before choosing a service
  • Families or providers looking for healthy-ageing and falls-risk resources
  • Uncertainty about whether to contact intake, book an appointment, or make a referral

First appointment

Choosing the next online step

Begin with the resource or guided pathway that matches the need, then move to intake or referral if personal clinical advice is required.

  1. Start with the resource or guided tool that most closely matches the current need.
  2. If clinical advice is required, contact intake or use the referral pathway for personal guidance.
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Frequently asked questions

Common questions about digital

What online support is available?

You can access service information, healthy-ageing resources, guided service matching, booking links, contact options, and referral information.

Can online guidance replace a clinical assessment?

No. Online guidance can help identify a useful starting point, but assessment and treatment decisions should be made with the appropriate clinician.

Where should I start if I need clinical care now?

Use intake, booking, or referral pathways if a person needs assessment or clinical care rather than information alone.

Your next step

Talk with our team about the right care

Use our online resources to explore care options, or contact intake when personal clinical guidance is needed.