A new bladder or bowel difficulty can affect more than trips to the toilet. Repeated moisture, cleansing, friction or a change in the person's usual routine may leave skin sore or damaged. When those concerns appear together, the useful question is not which pad or cream to buy first. A nurse needs to understand the continence change, examine the skin with consent, and identify whether the finding fits moisture-related damage or needs another explanation and assessment.
The existing article Continence Changes in Later Life explains when a broader nursing assessment can help. This article focuses on the connection with skin integrity. It does not offer a home diagnosis of a rash or pressure injury, prescribe a skin product, or suggest that all new incontinence is an ordinary part of ageing.
Key points
- Assess the continence change and skin findings together rather than assuming one explains the other.
- Record what the person can realistically do between visits and who owns each care-plan action.
- Seek medical or specialist review when the cause is unclear, symptoms worsen or skin does not improve.
Begin with what changed for the person
The first comparison is with the person's usual bladder and bowel pattern. Has leakage started recently or changed in frequency? Is the difficulty mainly getting to the toilet, managing clothing, recognising the need to go, or controlling urine or stool? Are there new symptoms such as pain, constipation or diarrhoea? The person's description may be more informative than the number of products used each day.
The Victorian Department of Health advises that continence assessment takes account of usual habits, mobility, cognition, medicines and the person's preferences.1 Its page is written for hospital care. In a home visit, the same questions can help a nurse identify what needs further assessment, while the actual plan must fit the person's circumstances and the accepted service scope.
Ask what changed in daily life too. A person may be leaving the house less often, avoiding a long appointment or waking repeatedly at night. Such information does not reveal the medical cause, but it describes the effect the plan needs to address. Privacy matters: the older adult should be offered a conversation and examination that respects their choice about who is present.
Examine the skin rather than assuming the cause
Exposure to urine or faeces can damage skin and increase vulnerability to friction, dermatitis and infection.1 Queensland Health describes incontinence-associated dermatitis as contact dermatitis related to excess moisture and prolonged exposure to urine or faeces. Its Primary Clinical Care Manual identifies history and skin examination as parts of assessment.2 Those statements explain why a skin concern deserves clinical attention; they do not mean every red area is incontinence-associated dermatitis.
Location, appearance, pain, the duration of the change and any breakdown all matter. Skin affected by moisture may need a different clinical response from skin injured by pressure, an allergic reaction or another condition. The person may also have more than one problem. A nurse can record what is seen, assess within scope and seek medical or wound-specialist input when the finding is unclear, severe or not improving as expected. A photograph, if clinically appropriate, requires consent and secure handling; an image alone cannot settle the diagnosis.
The wound and skin care pathway is relevant when the skin finding needs structured wound assessment or follow-up. The continence support pathway remains the primary route for understanding the bladder or bowel concern. Connecting them avoids a split plan in which one visit addresses skin and another changes products without comparing what happened between visits.
Review the routine that happens between nursing visits
A plan can be clinically sensible and still be difficult to carry out. Can the person reach and use the toilet safely in time? Do clothing, bathroom access or mobility make the routine harder? If help is needed, is it available at the times that matter? Does the person know which tasks they prefer to do independently and which they have agreed someone else may help with? These questions protect dignity as well as continuity of care.
The skin-care part of a plan needs similar clarity. Who notices new soreness? Who provides the authorised products? What should be documented after a change? Queensland Health's residential aged-care wound pathway describes prevention as a structured approach to cleansing, protection and maintaining skin health.3 That pathway is not a generic product prescription for home use. Product choice and care frequency need individual assessment, especially if skin is already broken or a prior product caused irritation.
The plan should also reflect when care is actually possible. A routine that assumes immediate assistance after every episode may be impossible for someone who lives alone or receives visits only at set times. That gap should be discussed openly with the person and provider. It may change the equipment, support or clinical review required, but it should not be concealed by writing a schedule nobody can carry out.
Simply increasing absorbent products may leave the underlying issue untouched. Equally, reducing products without understanding the person's continence pattern can make daily life less manageable. The review should ask what the product is meant to achieve, whether it is being used as intended, and whether the person finds it acceptable. If a medical assessment, continence specialist or another clinician is needed, nursing should identify and communicate that need instead of treating the product list as the whole plan.
Make the plan coherent across people and settings
An older adult may receive help from family, support workers, a nurse and a provider. Without a shared plan, one person may describe a new rash while another assumes it was already reviewed. The team should agree what the skin and continence findings are, who has assessed them, what care is authorised, and when the response will be checked. Sharing needs the person's consent and an appropriate channel.
The handover should distinguish a task from a clinical decision. A support worker may notice discomfort or a change during personal care and pass that observation on. They should not be expected to identify the type of skin lesion or decide which treatment is required. A nurse may assess and document the finding, but may need a GP or other clinician to resolve a cause, prescribe treatment or review a new bowel or bladder symptom. If that referral is made, the plan needs to record who will receive the response. Otherwise the same concern can pass between visits without anyone knowing whether it has been addressed.
There may be a connected mobility concern. Difficulty reaching a bathroom can involve strength, balance, access or fatigue. Nursing can communicate that observation to the relevant clinician and consider whether physiotherapy or rehabilitation assessment belongs in the wider plan. This does not make a bladder or bowel change a physiotherapy diagnosis; it recognises that the daily task may depend on several systems.
At review, ask whether the skin is more comfortable, whether new damage has appeared, whether the continence pattern has changed and whether the person can follow the plan. Improvement in one area does not prove that the other concern has been resolved. Where the expected response does not occur, the clinical question and responsible practitioner should be revisited.
Know when routine follow-up is too slow
A new bladder or bowel change may need prompt medical review, particularly if it comes with significant pain, blood, fever, marked illness or a sudden change in the person's general state. Skin breakdown, spreading redness, increasing pain or a rapidly worsening area also warrants timely assessment. The required urgency depends on the whole presentation; a public article cannot set it from a symptom list alone.
Call Triple Zero (000) for a medical emergency. Clinics GRP is not an emergency or 24-hour service. Do not start a topical treatment, change prescribed medicines or assume a new skin lesion is caused by incontinence because it appeared at the same time. The most useful first step is to tell the treating team what changed in bladder or bowel function, what happened to the skin, and how the person's ordinary routine has been affected.
Understand more
Relevant care
References
- Victorian Department of Health. Continence in older people. https://www.health.vic.gov.au/older-people-in-hospital/continence
- Queensland Health. Primary Clinical Care Manual, 12th edition: Incontinence associated dermatitis. https://www.health.qld.gov.au/_data/assets/pdffile/0022/1447051/PCCM_full.pdf
- Queensland Health. Chronic wound assessment and management. Residential aged care clinical pathway. https://www.health.qld.gov.au/clinical-practice/guidelines-procedures/clinical-pathways/residential-aged-care-clinical-pathways/all-pathways/chronic-wound-assessment-and-management
General information only; not individual clinical advice. Named clinical review and a recorded review date are required before public publication.

