Referrers

Reporting & Communication

Referrers should know how communication flows back, what intake handles, and what kind of updates can be expected from Clinics GRP pathways.

Referrer route

These pages explain the referral process in a way that is clearer for each professional audience, rather than sending everyone through one generic page.

Care settings
  • inClinic
  • inHome
  • inCommunity
  • inHospital
  • inCare

Clinics GRPCare, governance and continuity

Audience

What communication aims to do

  • Confirm the person has entered the right pathway
  • Reflect progress against the reason for referral
  • Flag when the pathway needs to change
Referral detail

Where updates matter most

  • Post-hospital transitions
  • Falls, decline, or clinically complex presentations
  • Cases where multiple stakeholders are coordinating care
Communication

What this route should make clear

  • One intake route rather than competing contacts
  • Practical triage across clinic and home delivery
  • Communication standards that feel clear and credible

Next step

Use one referral route and let intake resolve the right pathway

The aim is to reduce ambiguity for referrers and make the next step easier to act on.