Referrers
Reporting & Communication
Clear expectations for referral acknowledgement, intake clarification, clinically relevant progress updates, and communication when a pathway changes.
Overview
What referrers can expect
- Referral receipt and intake review
- Clarification when service, setting, urgency, or coverage needs confirmation
- Updates at clinically meaningful review, change, escalation, or discharge points
Practical information
When updates are provided
- Post-hospital transitions
- Significant changes in falls risk, function, wounds, or clinical status
- Key review points where goals, recommendations, or service intensity change
What to expect
How communication works
- Updates are directed to the nominated referrer or care contact
- Communication focuses on decisions, risks, progress, and next steps
- Urgent clinical concerns follow the appropriate escalation pathway
Your next step
Ready to take the next step?
Send the available referral detail, or return to the referrer hub for audience-specific guidance and intake contacts.