Referrers
One referral route for coordinated older-adult care
Specialists, GPs, hospital teams, home care providers, and aged care partners can refer across clinic, home, rehabilitation, falls, nursing, and remedial massage pathways.
Send a referral when the clinical picture is clear. Contact intake when service, setting, urgency, or coverage needs clarification.
Common reasons to refer
These situations often benefit from a clear clinical pathway and coordinated follow-up.
Mobility, pain, or function decline
Older adults needing physiotherapy, remedial massage, home-based review, or a clearer rehabilitation plan.
Falls, dizziness, or confidence loss
People who need assessment and a practical balance or falls-prevention pathway.
Post-hospital recovery
Clients leaving hospital who need rehab, home visits, or coordinated follow-up.
Nursing and mixed home support
Situations involving wound care, medication support, or clinically governed in-home care.
Information that helps intake triage quickly
The referral does not need to be elaborate. It just needs enough context to route the person well.
- Reason for referral and the main clinical question
- Preferred setting if known: clinic, home, or review required
- Relevant history such as falls, discharge context, mobility decline, or wound needs
- Client, family, or care-coordinator contact details
- Funding or provider context where relevant
One intake route, practical triage, and communication back
After submission, intake reviews service fit, setting, geography, and the next communication point.
- 1Referral comes through one intake route rather than fragmented service contacts
- 2The team triages the right service and setting based on clinical fit and geography
- 3Care starts with practical communication back where progress, goals, or pathway changes matter
Referral guidance for each professional audience
Use the page that best matches your role so the referral route, supporting detail, and next step are clearer from the start.
Specialists and GPs
A practical referral route for specialists and GPs who need clear access to the full Clinics GRP service mix across physiotherapy, nursing, rehabilitation, falls support, home-based care, therapeutic exercise, remedial massage, and broader older-adult pathways.
Referrers
View guidanceHome Care Providers
A provider-first referral route for case managers, care coordinators, and Support at Home teams who need reliable allied health, nursing, remedial massage, rehabilitation, and communication back.
Referrers
View guidanceAged Care Facilities
A facility-first referral route for residential aged care teams who need allied health, falls, mobility, rehabilitation, nursing, or comfort-focused support for residents.
Referrers
View guidanceFor Hospital Discharge Teams
A transition-focused route for teams discharging older adults who need rehab, home physiotherapy, remedial massage, nursing support, or a clearer next-step pathway.
Referrers
View guidanceSupporting information for referrers
Check current service coverage and how referral, review, escalation, and discharge updates are communicated.
Service Areas
Current Clinics GRP clinic hubs, Brisbane home-visit coverage, and practical guidance for checking service availability before referral.
Support information
View guidanceReporting & Communication
Clear expectations for referral acknowledgement, intake clarification, clinically relevant progress updates, and communication when a pathway changes.
Support information
View guidanceReferral actions
Use the form if you are ready to refer. Use intake if you need help choosing the pathway.
Send the available clinical and practical detail. Intake can clarify the service, setting, coverage or urgency before care begins.